Refund Policy
1. Program Enrollment & Payments
Payments made towards:
are considered confirmation of participation and seat reservation.
2. Refund Eligibility
Refund requests may be considered only under specific circumstances mentioned in this policy.
A refund request must be submitted through official Aerophantom communication channels within the applicable time period.
3. Non-Refundable Situations
Refunds will generally not be applicable in the following cases:
- Failure to attend classes, workshops, or training sessions
- Change of mind after enrollment
- Lack of participation or incomplete attendance
- Delay caused by the participant
- Dissatisfaction based on personal preference after program access has been provided
- Downloaded or accessed digital content
- Opened or used kits/materials
- Missed sessions or schedule conflicts from the participant side
4. Refunds Before Program Start
If a cancellation request is made before the official commencement of the program:
- 1Refund eligibility may be reviewed on a case-by-case basis
- 2Administrative, processing, or material charges may be deducted
- 3Any shipped kits or printed materials may not be refundable once dispatched
5. Refunds After Program Access
Once any of the following has been provided:
6. Educator Program & Training Fees
Fees paid for educator onboarding, educator training programs, teaching kits, curriculum access, marketing support, or onboarding systems are generally non-refundable after activation or access has been granted.
Aerophantom invests resources into:
therefore refunds may not be possible once the process has started.
7. Kit & Physical Product Policy
If any physical learning kit, component set, or educational material is included:
- Damaged or missing item concerns must be reported within 48 hours of delivery
- Replacement eligibility will be reviewed after verification
- Used, damaged, or modified items may not qualify for return or refund
8. Duplicate Payments
In case of accidental duplicate payments:
Processing timelines may vary depending on the payment provider or banking system.
9. Refund Processing Time
Approved refunds, if applicable, may take approximately:
depending on banking channels and payment gateway processing timelines.
10. Cancellation by Aerophantom
In rare situations where Aerophantom cancels a program, batch, or event due to operational reasons:
Users may be offered:
11. Modification of Programs
Aerophantom reserves the right to:
for quality and operational purposes.
Such updates do not automatically qualify for refunds.
12. Contact for Refund Requests
For refund-related concerns, users may contact us via:
Please include the following in your request:
13. Policy Acceptance
By making any payment or enrolling in an Aerophantom program, users acknowledge that they have read, understood, and agreed to this Refund Policy.
"Aerophantom strives to maintain fairness, transparency, and a high-quality learning experience for all students, educators, schools, and program participants."